Wayfinder Web App FAQ

To see an extended version of this document, visit our Common Technical FAQ's article.

Logging into Wayfinder

See our resources for getting started:

Web App + Student Data 

What steps does Wayfinder take to protect student data?

Wayfinder's practices fully support schools’ obligations under the Family Educational Rights and Privacy Act (FERPA). Our Education Services comply with all applicable provisions of the Children’s Online Privacy Protection Act (COPPA). 

All personal information, including names, emails, passwords, and responses, is encrypted within the database. Additionally, the school/district owns all student data and can establish and customize levels of user access among administrators, teachers, and students.

For more information, see our Education Services Privacy Policy.

How is student data handled in the Web App?

Several layers of security and protection have been implemented to protect your students’ data. All user data (students, teachers, and principals included) is encrypted. When a student responds to a prompt on the app, the data is automatically saved as encrypted data and is otherwise unrecognizable in the unlikely event that a data breach occurs. 

Do you sell or give personal information to third-party vendors?

We do not disclose, sell, or provide any data generated by using our site other than anonymous data used internally to complete technical tasks such as maintenance, security, usage, and performance analysis. For more information, see Wayfinder's Third-Party Sub-Contractors.

Support

What type of ongoing support does Wayfinder offer?

Accessibility 

What accessibility features does Wayfinder’s web application include?

Curriculum Accessibility Tips: View suggestions on how to make each type of activity (movement, discussion-based, etc.) more accessible for students across six accessibility categories. See our breakdown of Wayfinder's Lesson Guide to learn more.

Curriculum Learning Supports: View content-specific supports that educators can turn on or off to scaffold student learning. See our breakdown of Wayfinder's Lesson Guide to learn more.

Activity Library Filters: Filter supplemental activities in the Activity Library by accessibility category to easily identify activities compatible with students’ needs. See our Activity Library guide here.

accessiBe Widget: Enable the accessiBe widget to use accessibility features that create a more equitable app experience for students and educators. See our guide on how to enable the accessiBe widget here.

Closed Captioning: Our latest videos contain closed captions and written transcripts.

Do you have accessibility reports?

Our Lighthouse Automated Accessibility score averages 97 out of 100, and the vast majority of topics on our VPAT report are supported or mostly supported.

In addition to our existing accessibility features, here is a list of additional software to browse: